Tech Support

Warranty support is provided only in shops of purchase

If your Canyon product has a factory defect, please return it to a shop of purchase for warranty support. You’ll need to bring your payment receipt and the product to validate the warranty.

Canyon products are not repairable. Parts or particles of Canyon products are not produced.

If you have other questions, please contact us

In order to contact us, please fill in the form below.

  • Write us in English. Currently we are able to handle only English-written requests.
  • To get prompt response, please fill all mandatory fields correctly
  • In the “Product Name” field please specify the correct name of a certain Canyon Product (e.g. CNE-CPB44)